Getting Started 20

• How do I create an account?
• How do I download a license?
• How do I run an application in demo mode?
• What is the difference between rental and perpetual licenses?
• What is an update plan?

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Overview 5

• What types of files can ShotPut Pro copy?
• Can ShotPut Pro copy to multiple destinations at once?
• What is the difference between Simple Mode and Preset Mode?
• Can I pause or resume a copy job?
• Can ShotPut Pro automatically eject a card after copying?

Installation and Activation 3

• Where can I download ShotPut Pro?
• How do I activate ShotPut Pro?
• What should I do if I cannot activate ShotPut Pro?

Connections and Drives 7

• How do I add a drive or folder to Favorites?
• How do I safely eject a drive from ShotPut Pro?
• How do I view information about a connected drive?
• How do I change the drive type in ShotPut Pro?
• How do I monitor drive health in ShotPut Pro?

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Projects 7

• What are Projects in ShotPut Pro?
• What is the Global Project?
• How do I create a new Project?
• How do I switch between Projects?
• How do I share Presets between Projects?

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Copy 11

• How do I copy files using Simple Mode?
• How do I perform a cascaded copy?
• How do I create a Preset?
• How do I organize my Presets into folders?
• How do I choose where a Preset copies media?

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Reports 5

• How do I customize the reports generated by ShotPut Pro?
• How do I add my company logo or contact information to reports?
• How do I include video thumbnails in a PDF report?
• How do I change where reports are saved?
• What is the difference between PDF, CSV, and TXT reports?

Standalone Reports 2

• Can I create a report without copying files?
• Which report format should I use?

Jobs List and History 7

• How do I check the progress of a copy job?
• How do I pause, resume, or cancel a job?
• How do I find a previous copy job?
• How do I view the details of a completed job?
• How do I find the reports generated by a copy job?

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Settings 6

• Frequently Asked Questions About Copy Settings
• Frequently Asked Questions About Verification
• Frequently Asked Questions About Media Options
• Frequently Asked Questions About Queue Automation
• Frequently Asked Questions About Notifications

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Troubleshooting and Support 3

• How do I check for ShotPut Pro updates?
• How do I access diagnostic logs?
• How do I contact Imagine Products Support?

General myLTO 11

• Can I Use More Than One LTO Deck with myLTO?
• What LTO Decks Can be Used with myLTO?
• What Are the LTFS Illegal Characters?
• How Do I Start a Job in Simple Mode?
• How Do I Start a Job in Preset Mode?

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Deck and Tape Options 6

• What Do the Different Color Tape Icons Means?
• What Are the Different Tape Commands?
• How Do I Use the Tape Recovery Feature?
• What Are the Advanced Deck Settings?
• What's Next if All of the Recovery Options Fail?

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Setting Up myLTO 4

• How Do I Set-up My Deck and Tape?
• What is the Built in LTFS Library?
• How Do I Install a Custom LTFS?
• How Do I Format a Brand New Tape?

Overview 3

• What is ShotPut Studio?
• What types of media can ShotPut Studio work with?
• Can ShotPut Studio copy media to multiple destinations at once?

Connections List 2

• How do I add a drive or folder to Favorites?
• How do I eject a drive from ShotPut Studio?

Connected Hardware 6

• How do I view information about a connected drive?
• How do I change the drive type in ShotPut Studio?
• Can I adjust drive performance settings?
• How do I monitor drive health in ShotPut Studio?
• How do I test the read and write speed of a drive?

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Cloud Upload 4

• Can ShotPut Studio upload media directly to cloud storage?
• How do I connect an S3 cloud provider?
• Why are my cloud buckets not appearing?
• How are S3 uploads verified?

Integrations 9

• How do I connect an integration in ShotPut Studio?
• How do I hide integrations I don't use?
• How do I connect LucidLink to ShotPut Studio?
• How do I connect MASV to ShotPut Studio?
• How do I connect Axle AI to ShotPut Studio?

View all 9

Projects 11

• What are Projects in ShotPut Studio?
• What is the Global Project?
• How do I create a new Project?
• How do I switch between Projects?
• How do I change a Project's name or color?

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Toolkit 7

• How do I switch between tools in ShotPut Studio?
• Frequently Asked Questions About the Copy Tool
• Frequently Asked Questions About the Sync Tool
• Frequently Asked Questions About the Report Tool
• Frequently Asked Questions About the MHL Tool

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Preset Tool 12

• What are Presets in ShotPut Studio?
• How do I create a Preset?
• How do I enable or disable a Preset?
• Can I duplicate a Preset?
• Can I import Presets from another computer?

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Automation 8

• What are Pipeline Automations in ShotPut Studio?
• How do I create an Automation?
• How do I build an Automation Pipeline?
• Can I add a Transcode or Report step to an existing Copy step?
• What is the difference between a sub-activity and a separate pipeline section?

View all 8

Jobs List and History 5

• How do I monitor the progress of a job?
• Can I pause, resume, or cancel a job?
• Can I restart a job that encountered an error?
• How do I view previous copy jobs?
• How do I create a report combining multiple copy jobs?

Job Results 7

• Completed Copy Jobs
• Completed Sync Jobs
• Completed Report Jobs
• Completed MHL Jobs
• Completed Transcode Jobs

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Settings 11

• Where do I find ShotPut Studio's settings?
• Copy Settings
• Verification Settings
• Media Settings
• Transcode Settings

View all 11

Installation and Activation 4

• How do I install ShotPut Studio?
• How do I activate ShotPut Studio?
• Can multiple user accounts on the same Mac use ShotPut Studio?
• How do I move ShotPut Studio to a new computer?

Troubleshooting and Support 3

• How do I check for ShotPut Studio updates?
• How do I access diagnostic logs?
• How do I contact Imagine Products Support?