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Solution home
General
FAQ
5
Where can I access the diagnostic logs?
How can I send feedback about an application?
Can I change from a Mac to a Windows license or visa versa?
Where is the My Products tab?
What does nickname mean on the License page?
Activation
6
How do I activate my license?
Where is my serial number?
How do I run an application in demo mode?
How do I deactivate a license?
My ShotPut Pro 6 software won't activate
See all 6 articles
Verification
2
What are the differences between the verification options in PreRoll Post and myLTO?
What are the differences between the verification options in ShotPut Pro?
Update Plan
6
What is an update plan?
Do I have to buy an update plan?
What if my update plan has expired?
How can I upgrade my ShotPut Pro 5 license to the most up-to-date version?
What is the difference between the Single Purchase Update Plan and the Annual Subscription Update Plan?
See all 6 articles
Website Account
8
Perpetual vs. Rental
How do I access my licenses?
How do I download a license?
How do I change the nickname of a license?
How do I deactivate a license?
See all 8 articles
Help Desk Software
by Freshdesk