Imagine Products, Inc

FAQ 5

• Where can I access the diagnostic logs?
• How can I send feedback about an application?
• Can I change from a Mac to a Windows license or visa versa?
• Where is the My Products tab?
• What does nickname mean on the License page?

Activation 6

• How do I activate my license?
• Where is my serial number?
• How do I run an application in demo mode?
• How do I deactivate a license?
• My ShotPut Pro 6 software won't activate

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Verification 2

• What are the differences between the verification options in PreRoll Post and myLTO?
• What are the differences between the verification options in ShotPut Pro?

Update Plan 6

• What is an update plan?
• Do I have to buy an update plan?
• What if my update plan has expired?
• How can I upgrade my ShotPut Pro 5 license to the most up-to-date version?
• What is the difference between the Single Purchase Update Plan and the Annual Subscription Update Plan?

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Website Account 6

• How do I access my licenses?
• How do I download a license?
• How do I change the nickname of a license?
• How do I deactivate a license?
• The computer name isn't showing up in my account!

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