General ShotPut Pro

Miscellaneous ShotPut Pro Questions

How does the pause and resume feature in ShotPut Pro work?
Right click on the job and select pause or resume. Jobs are paused after the file transfer in progress is complete, which ensures data integrity. Here are ...
Tue, Nov 13, 2018 at 1:58 PM
My computer name isn't showing up in my account any longer!
Once the licenses are updated to the latest build they will pull the computer name into the system. This is a free update for all ShotPut Pro 6 licenses. P...
Thu, Nov 8, 2018 at 9:23 AM
Why do the mounted volumes have zero size and get no thumbnails in reports?
Your computer security settings regarding mounted volumes is likely causing the problem.  Unfortunately, if you deny access at any time that setting is ret...
Fri, Aug 27, 2021 at 8:34 AM
How do I Create a Preset in Preset Mode?
First thing you’re going to do is come up to the top and select “preset”.  After that, you’ll come down to the bottom left and add a new preset.  Ne...
Fri, Sep 9, 2022 at 3:50 PM
How does the Date Formatting Panel Work?
Here's a quick rundown of how date formatting works: The simplest way to change date formatting is to use the pre-made common formats. These format...
Fri, Sep 9, 2022 at 3:50 PM
How do I do an Offload Using a Preset?
With one of the presets you have created, switch it on. Then, drop the file into the main panel and click the offload button in the upper right.  If the...
Fri, Sep 9, 2022 at 3:50 PM
How do I Offload Using Simple Mode?
To begin using Simple Mode: 1. Select the dropdown arrow next to one of your mounted drives on the left. 2. Locate the file that you would like to o...
Fri, Sep 9, 2022 at 3:50 PM
How Can I Navigate the Job Details View?
Once a job is completed, click anywhere on the completed job to bring up the Job Details View. In the upper left of the job details view you can see the job...
Fri, Sep 9, 2022 at 3:50 PM
How do I Open and Interpret my PDF Report?
Opening your PDF report: After the job has completed, click on the icon next to the “Report” progress bar.  Make sure that “PDF” is selected on the ...
Fri, Sep 9, 2022 at 3:50 PM
Where Can I Find Information About Jobs I Did in the Past?
You can find this information on the Job History page.  To navigate to this page: Locate the tab marked History at the top of your screen Click it ...
Fri, Sep 9, 2022 at 3:50 PM