General PreRoll Post

When PreRoll Post gets to the “writing the index” portion of the job process it seems to stop and get hung up, what’s going on?
Depending on how many files you are archiving, this can take a while to complete so please be patient with the process. Here are a few other things to cons...
Mon, Aug 27, 2018 at 12:10 PM
Where can I find the LTFS drivers?
PreRoll Post and myLTO are both equipped with the appropriate drivers during installation. You can also find drivers  directly from the LTO hardware manufa...
Mon, Aug 27, 2018 at 12:12 PM
How can I move my Macintosh PreRoll Post database from one computer to another?
Follow the step-by-step instructions here to move the same version PreRoll Post from one computer to another: Run the full installer on the new computer,...
Mon, Aug 27, 2018 at 12:17 PM
Can I use more that one LTO deck with PreRoll Post for Macintosh?
Yes! You have the ability to control more than one LTO tape deck. You cannot write different archives at the same time however. You can create duplicate cop...
Mon, Aug 27, 2018 at 12:18 PM
What are the LTFS illegal characters and how does PreRoll Post for Macintosh or Windows handle them?
* ? < > " | \ are the illegal characters in LTFS. What that means is they are not supported in file or folder names or file extensions. PreRoll P...
Mon, Aug 27, 2018 at 12:27 PM
How do I delete a tape or session from the database?
You cannot delete files from an LTO tape without completely reformatting the tape, but you can remove a tape or backup session from the database in PreRoll...
Mon, Aug 27, 2018 at 12:29 PM
Do I need an administrator account to mount to an LTO tape?
Yes. You will need administrator rights to mount and archive to a tape. How to set up an administrator account on Mac How to set up an administrator acco...
Mon, Aug 27, 2018 at 12:38 PM
What does enabling Discovery Mode do?
Enabling this mode will change some of PreRollPost's functionality to comply with Discovery's delivery specifications. This feature will allow you ...
Mon, Aug 27, 2018 at 12:56 PM
When I reformat why is there two records of the tape in the retrieval window?
When a tape is reformatted PreRoll Post does not delete the old index for archival purposes. If you wish to delete the old index, please select it in the re...
Mon, Aug 27, 2018 at 12:58 PM