Getting Started
Purchasing a license, downloading software, and activating.
Full Disk Access allows an application to access files and certain system data that macOS otherwise restricts. Imagine Products recommends enabling it for S...
Thu, Oct 29, 2026 at 2:33 PM
ShotPut Pro and ShotPut Studio can send email or SMS notifications when a job completes, is canceled, or encounters an error. 1. Ensure your application...
Thu, Oct 29, 2026 at 2:28 PM
ShotPut Pro supports Slack notifications through incoming webhooks. To set them up: 1. Follow the official Slack incoming webhooks guide to create a Sla...
Thu, Oct 29, 2026 at 2:29 PM
ShotPut Pro, ShotPut Studio, and myLTO offer the same verification types. The best choice depends on the level of verification you need and the time availab...
Thu, Oct 29, 2026 at 2:42 PM
Open the application's menu titled after the software's name and from the dropdown that appears select Deactivate. You can also deactivate from ...
Thu, Oct 29, 2026 at 2:25 PM
Contact Imagine Products support by submitting a problem report or support ticket through the Imagine Products website, or email support@imagineproducts.com...
Thu, Oct 29, 2026 at 2:31 PM
Open the application's Help menu and select Diagnostic Logs. If you experience crashes or other operational problems, Imagine Products support may ask y...
Thu, Oct 29, 2026 at 2:30 PM
Contact Imagine Products support at support@imagineproducts.com to request a change to the operating system associated with your license. There are no restr...
Thu, Oct 29, 2026 at 2:31 PM
On your old computer, open the application and select Deactivate from the application menu, just above Quit. On your new computer, sign in to your Imag...
Thu, Oct 29, 2026 at 2:40 PM
To find a purchase invoice, log in to your account at imagineproducts.com Navigate to Account > Manage Account > Transactions to view your purchase tr...
Thu, Oct 29, 2026 at 2:39 PM