We typically respond to all support tickets within 24 business hours, meaning you should hear back from us in at least a day if not sooner.

If you have yet to receive a response from us, chances are it went to your spam folder. Please check there first, and if you find our response there, be sure to mark our support email as valid so any further messages are sent straight to your inbox.

If you believe we have not responded to your ticket, feel free to email us directly at support@imagineproducts.com or message us on our social media!