Imagine Products FAQ - Where Can I Access the Diagnostic Log :

Where Can I Access the Diagnostic Logs? Print

Created by: Luke Erny

Modified on: Tue, Jan 24, 2023 at 10:14 AM

The diagnostic logs can be found in the application’s Help or About menu.

Select the Help menu, scroll down to Diagnostics > Open Diagnostic Log Location
From there the folder where the diagnostic logs are saved will open.
If you are sending them to Imagine Products
- For Mac, please compress or zip the files and attach them to your support email. To do this, right click on the file and select Compress.
- For Windows, it will automatically zip them for you. Simply attach the zip file to your support email.

Luke is the author of this solution article.

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