General MagStor

My software cannot find my tape drive (MAC)
For those that cannot find their tape drive within their software. Please check if you've installed your driver included on your USB stick for you...
Mon, Aug 27, 2018 at 1:04 PM
Can I plug my Thunderbolt 3 cable into any USB-C port?
While Thunderbolt 3 shares the same connection type as USB-C, not all USB-C ports are Thunderbolt 3 enabled. Look for the Thunderbolt insignia next to...
Mon, Aug 27, 2018 at 1:05 PM
My tape drive cleaning light is ON
LTO Tape drives after extended use will request cleaning.  You can purchase any brand of a Universal LTO Cleaning Cartridge as they're all of equal qu...
Mon, Aug 27, 2018 at 1:06 PM